• Contact Customer Care

    Call Us 
     +250252999000

    Email 
    support@rw.optica.africa

    Working Hours 
    Monday - Friday: 9 AM - 6 PM 
    Saturday: 9 AM - 4 PM 
    Sunday: Closed


    Have questions about products, services, or orders? Our support team is here to help.

    Contact Support 

  • Visit Our Head Office

    Optica House 
    Optica House, Moi Avenue, Opposite Nairobi Sports House
    P.O. BOX 41625 - 00100
    Nairobi, Kenya


    Visit our headquarters for professional eye care guidance and premium eyeware solutions.

    Find Nearest Branch 

  • Find A Store

    Locate your nearest Optica branch to explore our latest eyewear collections, try on new frames, or speak with our optical experts in person.

    Find Nearest Branch 

  • Book An Eye Test

    Ensure your vision stays sharp and healthy. Schedule a quick, comprehensive eye examination with our certified optometrists at a time that suits you.

    Book Eye Test 

  • Contact Customer Care

    Have a question about your order, prescription, or delivery? Our dedicated support team is here to assist you every step of the way.

    Call Us 

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Frequently Asked Questions

What are Optica Rwanda's working hours?

Our Rwanda stores are open Monday to Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. We are closed on Sundays. To check the hours of a specific branch, use our Store Locator or call us on +250 252 999 000.

How do I schedule an eye examination at Optica Rwanda?

Booking an eye examination is simple. You can reserve your appointment online through our Book an Eye Test page, or call us on +250 252 999 000 and our team will help you choose a suitable time and branch location.

Does Optica Rwanda sell contact lenses?

Yes, Optica Rwanda stocks a variety of contact lenses alongside prescription glasses, sunglasses, and optical frames. Our in-store opticians may help you find the most suitable option based on your vision prescription and lifestyle. Visit your nearest branch to explore what is available.

Β I have a question about my prescription. Who should I contact at Optica Rwanda?

For prescription-related queries, you are welcome to email our team at support@rw.optica.africa or call +250 252 999 000 during working hours. You may also visit any of our Optica Rwanda branches to speak directly with a qualified optician in store.

Need Help Finding The Right Eyewear?

Our eye care experts are ready to assist you.

Contact Customer Care